When you’re booking a taxi in Hull, we understand that you want a company who takes the Coronavirus pandemic seriously.

Thankfully, we fully understand how worried people are about this virus. We know it has impacted everyone and we want everyone to feel safe when they take a seat in one of our safe taxis. Here’s how we do it and what is expected of you.

What We Are Doing

When you book one of our cabs in Hull, our drivers will play their part in keeping you, and the community safe.

As with most other taxi drivers, ours are required to wear masks, which they can not take off. This mask will be covering their mouth and nose.

So we can keep conversation to a minimum. There’s always the option of booking a taxi either through our app, online on by phone. This will continue long after the pandemic.

Our drivers must keep their cars clean, and we will always offer hand sanitizer to all customers.

Our drivers are tested fortnightly for the coronavirus by order of Hull taxi licence department.

What We Expect from Our Customers

Should you get a taxi in Hull with us, there are things we expect you to do to help us.

Firstly, unless you’re medically exempt, we always expect you to wear a mask. Even if you don’t have any symptoms, you could still spread the virus to someone else.

We also expect you not to remove any litter in the cab. Litter is yet another surface for the virus to grow on.

Make sure to avoid contact with others. The handshake you had before entering the taxi could be the reason you may pass the virus on to the driver or even the next passenger.

And finally, when we offer you hand sanitizer, you should use it.

What Happens When Customers Fail to Comply

We like to be there for the good people of Hull. Taxis are quite often the very best way to get around.

But if you fail to abide by our rules, your driver may have no choice but to ask you to exit the taxi. In extreme cases, we may have to ban you from using our services thereafter.

We pursue people through the court, but only if they partake in illegal activities and endanger the lives of the driver or other road users.

Our drivers are all compliant with all coronavirus rules and regulations and we will not tolerate any abusive behaviour.

Will These New Rules Last?

We hope these tight restrictions won’t last. Hull is a vibrant city that we like people to come to. As the R rating goes down, we will certainly be able to relax some of our rules.

But virus or no virus, it is always good practice to take care of hygiene and prevent the spread of germs from one person to another.

In the near future, we will be able to get back to how it was pre-Corona.

Conclusion

Coronavirus has affected everyone. No longer are the streets lined with cabs. Hull and the rest of the world has had to adapt to inevitable changes.

But so long as we all follow the rules, life will be back to normal much sooner than you might think.