While selecting a courier service two things of utmost importance are saving money and having the parcel delivered on time, be it locally, nationally or internationally. The customer would definitely not want packages to be delivered either late or damaged. It would be worse if it is not delivered at all. Some amount of risk in the transportation of the articles is inevitable and even the most reputed companies have occasionally delivered packages late or damaged. However these are rare cases.
Due to these complexities it can be quite dicey to select courier companies, especially international courier companies like when you have to send parcel to Canada. Given below are five of the most crucial things one should know before selecting companies for courier service.
- It should be remembered that the popularity of a company is built by its reputation. A number of factors contribute to it- maintaining a functional customer service, sticking to the time that had been specified and the safety of the shipment. Other reputation determining elements of a courier service are a good tracking process and insurance regarding the safety of the package. This information can be got either by word of mouth or by doing your own research.
- It is essential to recognize your needs while selecting a courier service. An online tracking system might be important to you. Apart from this an online ordering and an online confirmation of the order too are priceless. A close tracking of packages in cases of international transactions is necessary.
- The cost incurred on the customer during transactions is indispensable especially if you are looking for cheapest international courier. Certain companies have online calculators to calculate the price incurred. Prices are usually determined based on the size and weight of the package, the distance travelled by it and the kind of service employed during the transaction.
- It might be a known fact that almost all courier companies offer insurance to cover the damage, theft and loss of the shipment. What is to be noted is whether the insurance covers the entire price of the shipment or only some percent of it. Another thing to be made sure of before the transaction is the bonding of the courier service. It ensures that in case your shipment is stolen by an employee, your losses are fully mitigated.
- Have all the details like name, address, relevant contact numbers and any other information you think you may need at hand while making a booking.
By following the above-mentioned tips you can easily select the courier company most suitable for you.